Refund policy

Refund Policy

At Nuvellafee.store, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.

Returns

You have 30 days from the date you received your item to request a return. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer's policies.

Non-Refundable Items

• Gift cards
• Downloadable software products
• Sale items (only regular priced items may be refunded)

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.

Shipping Costs

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Contact Us

If you have any questions about our Refund Policy, please contact us at support@Nuvellafee.store.