Terms of service

Shipping Details

At Nuvellafee.store, we strive to get your order to you as quickly and safely as possible. Please read our shipping information below.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping Methods & Estimated Delivery Times

Shipping Method Estimated Delivery
Standard Shipping 7–15 business days
Express Shipping 3–7 business days

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen shipping method. We offer free standard shipping on orders over a certain amount — please check our store for current promotions.

International Shipping

We ship worldwide. Please note that international orders may be subject to customs duties, taxes, and import fees imposed by your country. These charges are the buyer's responsibility and are not included in our shipping fees.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us immediately so we can resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping, please contact us at support@Nuvellafee.store.